A man at the fruit shop left me in tears recently with just four words. The man wasn’t a stranger. It was Mr G, one of my boys’ favourite primary school teachers and one of mine too. He is funny, smart, caring and always thinking outside the box. When I saw him recently, he asked how my son was doing.
In a world where AI is reshaping how we work and what we trust, leaders face a new challenge: rebuilding confidence in uncertain times. This article explores the Trust Equation and offers practical ways to strengthen credibility, reliability, and psychological safety, so teams can perform, innovate, and thrive.
Adapting to AI isn’t about becoming a more technical leader. It’s about becoming more human.
We all want it. Some of us have it. Many of us are trying to get more of it. Influence.